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Terms of Service

Last Updated: November 11, 2025

Important: Please read these Terms of Service carefully before using our website or purchasing our products.

1. Company Information

Seller:
ZÉL Longevity
Owner: Sven Micklitz
Lunaweg 7b
70565 Stuttgart, Germany
Phone: +49 (0) 176 8051 7967
Email: info@zel-longevity.com

Note: While ZÉL Longevity is a German company, our products are manufactured and shipped from the United States to serve US customers efficiently.

2. Products

Our products are dietary supplements designed to support cellular health and longevity. They are not intended to diagnose, treat, cure, or prevent any disease. These statements have not been evaluated by the FDA.

Consult your healthcare provider before use, especially if pregnant, nursing, or taking medication.

3. Ordering & Payment

Prices are in USD and final. We accept major credit cards. After placing an order, you'll receive an email confirmation. We reserve the right to refuse or cancel orders.

Pre-Sale Registration

By registering, you agree to receive email updates. You may unsubscribe anytime.

4. Subscriptions

Subscription plans charge automatically at specified intervals until canceled. Cancel anytime by contacting info@zel-longevity.com. No refunds for partial periods.

5. Shipping

We ship from our US fulfillment center to US addresses only. Delivery times vary by location. Risk of loss passes to you upon delivery to carrier.

6. Returns & Refunds

EU Consumers (14-Day Right of Withdrawal)

EU consumers have 14 days to withdraw from purchase without reason. Contact info@zel-longevity.com to exercise this right. We'll reimburse within 14 days using your original payment method.

US Customers (30-Day Satisfaction Guarantee)

US customers get a 30-day money-back guarantee on first purchases. Products must be unused in original packaging. Contact us within 30 days for refund.

7. Liability

ZÉL Longevity's liability is limited to the purchase price. We're not liable for indirect or consequential damages. Nothing affects your statutory consumer rights.

8. Data Protection

See our Privacy Policy. EU/German customers also see Datenschutzerklärung. We comply with GDPR.

9. Dispute Resolution

EU Consumers: Universal Arbitration Board (Zentrum für Schlichtung e.V.), Straßburger Straße 8, 77694 Kehl, Germany - www.verbraucher-schlichter.de

Informal Resolution: Contact info@zel-longevity.com first.

10. Governing Law

German law applies, excluding CISG. Consumers retain mandatory protection laws of their country. Jurisdiction: Stuttgart, Germany (merchants) or statutory place (consumers).

11. Changes

We may update these Terms anytime. Continued use after changes means acceptance.

12. Contact

ZÉL Longevity
Sven Micklitz
Lunaweg 7b, 70565 Stuttgart, Germany
Phone: +49 (0) 176 8051 7967
Email: info@zel-longevity.com
Web: zel-longevity.com

FDA Disclaimer: These statements have not been evaluated by the FDA. This product is not intended to diagnose, treat, cure, or prevent any disease.